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Wallets & recovery material

Supported Wallets & Recovery Material

Wallets and recovery material we work on, grouped by how they present themselves. Use the search or the categories to filter; entries without a dedicated page are still handled in practice; the description states what recovery needs.

Looking for the recovery service rather than a wallet or file format? See all wallet recovery options

Bitcoin & BTC-based software

Ethereum & EVM wallets

Hardware wallets

LedgerReset, restore, forgotten PIN and passphrase.TrezorModel One, Model T, Safe 3, Safe 5 and Safe 7; backup format depends on the model.BitBox / BitBox02Device password, resets, and recovery from a microSD backup or recovery words on BitBox02.
ColdcardBTC hardware wallet; its microSD backup is a file named backup.7z, protected by its own 12-word password.
SafePalMulti-chain hardware wallet; supports 12- to 24-word phrases and a passphrase up to 60 characters.
Blockstream JadeBTC/Liquid hardware wallet; the phrase can stay on-device behind a PIN, or be used seedless from a scanned SeedQR.
KeepKeyShapeshift-era hardware wallet; the recovery phrase is 12 words by default, or 18/24 if you chose a longer one.
Cobo Vault / KeystoneAir-gapped hardware wallets; compatible Keystone models support SLIP-39 backups, QR communication and offline microSD functions.
CoolWalletCard-style hardware wallet. Depending on how the wallet was created, its backup uses 12, 18 or 24 English words, or the corresponding five-digit numbers generated on the card.

Multi-coin wallets

Wallets for other chains

Coins & networks

Bitcoin (BTC)Any Bitcoin wallet, any format. Start here if you are not sure which page fits.Ethereum (ETH)Any Ethereum wallet, any format. Start here if you are not sure which page fits.Litecoin (LTC)Litecoin Core, Electrum-LTC and fork-coin files.Dogecoin (DOGE)Dogecoin Core, MultiDoge and Dogechain.info (private key only).Ripple (XRP)Family seeds, secret keys, Toast backup codes.
Bitcoin Cash (BCH)CashAddr, pre-fork keys and Electron Cash.
Cardano (ADA)Yoroi wallet recovery and Cardano recovery phrases.Monero (XMR)25-word seed, restore height and optional passphrase.
Polkadot (DOT)Polkadot.js, Talisman and Nova; mnemonics and JSON backups.
Cosmos (ATOM)Keplr and Cosmostation; mnemonic and derivation path.
Solana (SOL)Phantom and Solflare; phrase, path and token accounts.
Tron (TRX)TronLink and Trust Wallet; phrase, path and TRC-20 tokens.
BNB (BEP-2 / BEP-20 / ERC-20)Which network decides the route; the seed is the backup.
Dash (DASH)Dash Core and Electrum-DASH; wallet.dat and seed recovery.
Stellar (XLM)XLM network wallets; the network's own secret is a 56-character key starting with S, not a BIP39 phrase.

Recovery phrases, seeds & key types

Wallet files & backups

Encrypted containers & documents