Jaxx Liberty Wallet Recovery Service
Jaxx Liberty went offline in March 2023. Your crypto didn’t — and in many cases, we can restore your access to it.
When our service can help
Your 12-word phrase gets rejected
One misread word or a swapped order is enough to fail the checksum on Jaxx’s standard BIP39 phrase. That leaves a small search space for our software, and small search spaces are often solvable.
Your phrase is missing words
Up to 4 missing words out of 12 is frequently recoverable with GPU-based tools that test hundreds of thousands of combinations per second. The checksum built into the phrase format narrows the work further.
A new wallet shows a zero balance after import
Jaxx derived addresses its own way for some coins, so other wallets scan paths where your funds never lived. We check the paths they skip; these cases are more winnable than they look.
You forgot your Jaxx security password
Desktop installs left encrypted wallet data in the application folder, and it usually survived the 2023 shutdown. Working only on a copy, the password can in many cases be recovered by systematic testing, so stop using that computer now.
You still have old Jaxx files or a device backup
Exported files or a backup of the machine Jaxx ran on frequently hold enough material to rebuild access.
Why Crypto Recovers
- Your crypto never passes through our hands. Not during recovery, not at the handover, not ever.
- 200+ wallets recovered since 2019, including cases other services had already attempted without success.
- All recovery work on air-gapped machines that never connect to the internet.
- Contract before anything else. We never start work before it’s signed, and an NDA is available.
- Based in Amsterdam.
How the recovery process works
- You reach out. Tell us what you have: phrase, partial phrase, password fragments, the old device. Partial information is welcome, that’s exactly what we work with.
- Free assessment. We tell you what’s technically possible in your specific case, with no commitment. If it can’t work, we say so plainly.
- Contract first. We never start work before the contract is signed. An NDA is available on request.
- Recovery. All work runs on air-gapped machines that never touch the internet.
- Handover. You move the funds yourself, to a new wallet you created, and settle the fee in that same session with both of us present. In person where travel allows, otherwise on a live call.
Jaxx Liberty Wallet Recovery FAQs
Jaxx Liberty is shut down. Is my crypto gone?
No. Your funds live on the blockchain, not in the app. Jaxx was retired on March 27, 2023, which removed your access route, not your ownership. With your 12-word phrase, a valid reconstruction of it, or recoverable app data from your old device, access can often be restored.
I imported my 12 words into another wallet and the balance shows zero. Are my coins lost?
Probably not. Jaxx used derivation paths that some wallets don’t scan by default, so the new wallet is looking at empty addresses while your funded ones sit one path over. This is one of the most common Jaxx cases we see, and one of the most fixable.
I forgot my Jaxx security password. Can you help?
Often, yes, if the Jaxx app data is still on the device it ran on. The password can frequently be recovered by testing combinations systematically, which unlocks the stored keys. Without the app data and without the phrase, a password alone recovers nothing.
I only remember part of my backup phrase. Is that enough?
It can be. Missing up to 4 of the 12 words, recovery is frequently still possible. Beyond that, with no other material, it isn’t, and we’ll tell you so in the assessment rather than charge you to find out. Start a free assessment and we’ll give you an honest picture of what’s possible.
How long does it take?
Simple cases, such as a single wrong word, often take a few days. Password recovery from app data can run several weeks or longer depending on password complexity. You get a realistic estimate after the free assessment, not a promise we can’t keep.
My crypto was stolen through a fake Jaxx site. Can you get it back?
No. We don’t work on theft or fraud cases, and blockchain transactions are irreversible, so be wary of anyone who claims they can. Our work is technical access reconstruction for people who still own their funds but can’t reach them.
Cryptocurrency Jaxx Liberty wallet could store
Active Years: 2014 – 2023 (From 2014 – 2016 it was called ‘Jaxx’, from 2016 the wallet was changed to ‘Jaxx Liberty’).
Other Blogs about Jaxx Liberty
Jaxx Liberty Discontinued: How to Recover Jaxx Wallet in 2026
Locked out of your Jaxx Liberty wallet?
Tell us what you still have and we’ll tell you what’s technically possible, free and without obligation. Since 2019, 200+ wallets recovered.
Get in touch today for a free consultation and let us help you regain control of your assets.