Cryptocurrency
Ripple (XRP) Wallet Recovery Service
Locked out of an XRP wallet? We help with forgotten wallet passwords, partial secret keys and recovery phrases, deleted wallet apps and discontinued wallets such as Toast. Free assessment; no recovery, no fee.
Request an assessment+31 85 109 1211
- Since 2019Recovery specialist
- KvK 75927276Registered in the Netherlands
- AmsterdamPhysical office
- Non-custodialYou move the coins
Quick answers
What is the XRP recovery material?
A secret key, backup code or recovery phrase from your wallet. The address alone, or a transaction history, can never recreate it.
Why does my restored account show zero?
Unactivated XRP accounts need the base reserve before they show a balance. Check whether the account was ever activated.
Do destination tags matter?
Yes. A missing tag on an exchange deposit is a routing issue for the exchange, not a wallet-recovery case.
Our Ripple (XRP) wallet recovery services
Forgotten wallet password or PIN
The XRP Ledger itself has no password. A password only protects the copy of your secret that a wallet app kept, such as a Toast Wallet backup or an encrypted Rippex wallet file. We test candidate passwords against a copy, and what you remember about how you build passwords narrows the search. On a hardware wallet, stop guessing the PIN: repeated wrong attempts wipe the device. Forgot your wallet password?
Partial or damaged secret key
Part of a secret key you wrote down years ago is missing, smudged or ambiguous. XRP secret keys start with "s" and use an alphabet without 0, O, I or l, so some misreadings settle themselves. When enough characters survive, a bounded search is sometimes possible, and the key's checksum plus your known address confirm a correct result. Damaged or partial paper backups
Incomplete or rejected recovery phrase
Wallets such as Ledger, Trezor and Exodus give you a word-based recovery phrase instead of an XRP secret key. For a BIP-39 phrase, the word list and checksum bound the search, and we reconstruct phrases with up to four missing words, depending on which positions are known and on an address to check against. How missing seed words are recovered
Discontinued XRP wallet: Toast, Rippex, Ripple Trade
Toast Wallet is discontinued, the Rippex desktop wallet is no longer maintained, and Ripple closed Ripple Trade in early 2016, directing its users to GateHub. A discontinued app does not erase a balance: the XRP stays at its address on the XRP Ledger. What counts is the material you kept, such as a Toast backup code and passphrase, a Rippex wallet file and its password, or a secret key. Legacy and discontinued wallet recovery
Deleted wallet app or broken device
The wallet app was on a phone that broke or a computer you stopped using. If the device or its storage still exists, the wallet data can sometimes be extracted or undeleted. Leave the device untouched until it has been looked at: continued use is what destroys recoverable data. Deleted wallet app or lost phone
Zero balance or wrong account after restore
An empty-looking wallet does not prove the XRP is gone. A different secret, phrase or account opens a different address, and an address that never received the base reserve was never activated. Before anyone assumes a loss, we check the address you remember on the XRP Ledger itself. Zero balance after a restore
Before you contact us
Mistakes to avoid
- Don't type a secret key, Secret Numbers or recovery phrase into a website or app that offers to check or validate it.
- Don't answer giveaways, "support agents" or "recovery experts" who contact you first. A confirmed transaction on the XRP Ledger cannot be reversed, by us or by anyone. Warning signs of crypto scams
- Don't keep using a phone or computer that once ran the wallet app.
- Don't alter the original backup, wallet file or written note. Work from an exact copy.
- Never share your full secret key, Secret Numbers or recovery phrase with anyone, including us, to get an assessment.
Information that helps the assessment
- Which wallet or app you used, such as Toast Wallet, Rippex, GateHub, Xaman, Ledger, Trezor or Exodus, and roughly when. If you no longer know, describe the material: its format often identifies the wallet.
- Your XRP address (it starts with "r"), so we can check its balance and history on the XRP Ledger.
- What material survives: a secret key starting with "s", Secret Numbers, a recovery phrase, a backup code or a wallet file. Describe it; don't send it.
- What you remember about the password or passphrase, such as its length or the pieces you tend to use.
- Whether the old phone or computer still exists, what happened, and what you have already tried.
Boundaries
What we do not do
Theft, scams or a wrong address
A confirmed blockchain transaction cannot be reversed, cancelled or redirected, by us or by anyone.
A completely lost recovery phrase
With no phrase, wallet file, device, backup or partial information left, there is nothing to reconstruct from.
Guaranteed outcomes
No honest service can guarantee success. Whether recovery is possible depends on what you still have, and the assessment tells you before you commit.
We tell you honestly what is realistic before you commit — including when the answer is no.
How it works
A clear process from first contact to handover.
Tell us what happened
Share the wallet or software name, approximate year, device, problem and what material still exists. Do not send a seed phrase, private key, password, wallet file or ID document.
Initial feasibility view
Once we have enough information, we usually explain the likely recovery route, the main uncertainties and an initial indication of duration.
Verify and agree
We verify identity and ownership or legal authority. Scope, working method, fee and sensitive-material handling are agreed in writing before sensitive work begins.
Transfer or hand over material
PGP, our secure encrypted upload environment, in-person handover or agreed shipment may be used. We request only what is needed and work with copies where possible.
Technical recovery
We test the agreed recovery route in a controlled environment. You receive meaningful updates when findings affect the outlook, scope or next decision.
Client-controlled handover
Access is handed back through the agreed route. You open the wallet and move the assets to a wallet you control; case material is then handled according to the agreement and privacy policy.
Trust
A real company with a verifiable process.
Registered & named
Registered in the Netherlands (KvK 75927276) with a named team and a physical office in Amsterdam.
A written agreement first
Scope, fee and security measures are agreed in writing before any work. If you prefer, we can sign an NDA before you share substantive case details.
Always non-custodial
We restore access; you move the coins yourself. We never hold, manage or transfer your assets.
Ownership is verified
Identity, ownership and legal authority are verified with risk-based KYC/AML checks.
Good to know about XRP wallet recovery
- How XRP access works. XRP works differently from Bitcoin-style wallets. Access is controlled by a secret tied to your XRP Ledger account, and the wallet software you used determines what recovery looks like.
- XRP secret formats. The XRP Ledger's own secret is a 16-byte seed: base58 starting with "s", the same value in hex, or Secret Numbers, the eight rows of six digits that Xaman (formerly Xumm) issues. The base58 form and each row of Secret Numbers carry a check, but there is no word list, so candidates are checked against your known address.
- Base reserve. An XRP account is activated when its address first receives the base reserve, currently 1 XRP. An unactivated address shows zero until it is funded.
- Exchange accounts. If your XRP sits in an exchange account, including a Blockchain.com Trading Account, only that provider can restore the login. That is outside our scope, and we will tell you so.
XRP wallets we work with
- Ledger and Trezor hardware wallets, which store XRP behind their recovery phrase. On Trezor, XRP runs on the Model T and the Safe family.
- Toast Wallet, discontinued: the backup code plus the wallet passphrase restores it. Its six-word recovery phrase cannot restore an account on its own.
- Exodus and Trust Wallet, multi-coin wallets that also store XRP behind their recovery phrase.
- MetaMask with the XRPL Snap, which generates the XRP account from the MetaMask Secret Recovery Phrase.
- Xaman (formerly Xumm), which issues Secret Numbers, and the discontinued Rippex desktop wallet, whose encrypted wallet file holds the secret key behind your password.
- GateHub, where Ripple directed Ripple Trade users when it closed that service. Its 32-character Recovery key resets a forgotten login password, and the wallet's secret key imports the account elsewhere.
Ripple (XRP) wallet recovery FAQ
How do I check whether my XRP is still there?
Look up your address in an XRP Ledger explorer. The ledger, not the wallet app, shows the real balance and the transactions of that account.
Can you recover a completely lost XRP secret key?
No. A lost secret key or recovery phrase with no file, no backup and no memory cannot be recreated by anyone, and no address lookup can rebuild it. A partial key, an encrypted backup or an old device is a different story.
How much does crypto wallet recovery cost?
It depends on the wallet's value and how complex the case is: our success fee runs from 20% of the recovered amount down to 2%. The exact rate is agreed in writing before any work starts — no hidden costs and no hourly rates.
Do you take custody of the assets at any point?
No. We restore access; you open the wallet and move the funds yourself. We cannot initiate a transaction on your behalf.
Do I need to send my seed phrase or password?
No — first contact needs no sensitive material, and we never ask for it through forms or chat. Under a written agreement we can work with copies of wallet files in a controlled environment, so your keys stay under your control.
What if my wallet was stolen or I was scammed?
We do not take stolen-crypto or scam cases, and blockchain transactions cannot be reversed. That is a police and legal matter.
