First contact · Confidential · No sensitive material
Start a recovery assessment
Tell us enough to assess your case. You will not be asked for, and must not send, seed phrases, private keys, passwords or any other sensitive data through this form.
Never send these through the form
- Your seed / recovery phrase — whole or partial
- Private keys or key files
- Wallet passwords or passphrases
- Wallet files (wallet.dat, .wallet.aes, keystore, etc.)
- Any other confidential recovery material
We never ask for this at first contact. Sensitive material is only handled later, under a written agreement and through a secure, agreed channel.
Cases outside our scope
- Recovering funds lost to scams or fraud → contact your local police first.
- Reversing or cancelling a blockchain transaction → impossible for anyone; treat "reversal" offers as scams.
- Stolen or hacked wallets → report to the police and involved exchanges immediately.
- Exchange account login recovery → only the exchange's official support can help.
Email: support@cryptorecovers.com