BitBox & BitBox02 Recovery: Backup, Seed Phrase, Lost Password

Blog » BitBox & BitBox02 Recovery: Backup, Seed Phrase, Lost Password
Updated on May 2, 2025
Author: Robbert Bink
Detective examining a BitBox hardware wallet with a magnifying glass, representing crypto wallet recovery services by Crypto Recovers.

BitBox wallet recovery is usually straightforward and can often be done independently by following the steps outlined in this guide.

Developed by the Swiss company Shift Crypto, the BitBox hardware wallet is known for its top-notch security, intuitive interface, and sleek design. Whether you use the original BitBox01 or the more advanced BitBox02, you’re relying on one of the most trusted names in cold storage.

If you’ve lost your password, recovery phrase, or microSD card, Crypto Recovers can help. Our expert team offers safe, professional wallet recovery services to help you regain access to your BitBox hardware wallet.

BitBox Hardware Wallet Recovery 

Unlike newer models, the BitBox01 does not require you to manually write down a recovery phrase. Instead, it automatically creates and stores wallet backups on a microSD card.

To protect your funds, it’s important to store this backup card securely — ideally in a different location from your BitBox01 device — to reduce the risk of loss or theft.

If you’ve lost access to your BitBox crypto wallet, follow these simple recovery steps:

  1. Install the BitBox desktop app on your computer.
  2. Insert the microSD card into your computer’s reader slot.
  3. Connect your BitBox01 device to the computer.
  4. Launch the app and select “Restore from backup.”
  5. Choose the correct backup file and enter your password, if you have set it before.

Although the original BitBox crypto wallet has not been manufactured since 2019, it continues to receive software support — making recovery possible for users who still rely on the device.

Damaged BitBox MicroSD Cards

Damaged BitBox microSD Backup Card? The BitBox microSD card stores your wallet’s seed phrase (also called the recovery phrase) — and that phrase is critical for restoring access if you lose or damage your device.

If your backup card doesn’t read, don’t panic. You can still restore your wallet using the seed phrase. While many hardware wallets show your 12- or 24-word phrase during setup, BitBox01 doesn’t. Instead, it saves the recovery phrase directly to the microSD card.

You can extract your 24-word seed phrase using the official BitBox backup recovery tool — or let the experts at Crypto Recovers handle it for you.

If your backup card is cracked, corrupted, or unreadable, do not try to open or fix it yourself. You could permanently damage it. Store the card safely and avoid further wear.

Crypto Recovers uses advanced tools to repair damaged microSD backup cards and safely extract your data.

Lost your microSD and never wrote down your recovery phrase?
Sadly, in that case, you will not be able to restore your wallet.

How to restore BitBox02 Wallet

Lost access to your BitBox02 wallet? The BitBox02 doesn’t rely on microSD card backups like its original model. Instead, it uses a 24-word recovery phrase, which you wrote down during setup. Each word comes from a fixed list of 2,048 English words, called the BIP39 wordlist.

You can recover your wallet using any BIP39-compatible wallet, such as BitBoxApp, Electrum, or BlueWallet.

Just enter your 24-word phrase in the correct order as in the algorythm below—
That’s it.

As long as you keep your recovery phrase, your funds are safe.

BitBox Recovery Process Using Seed Phrase

In order to start BitBox 02 wallet recovery, make sure you have your backup ready. This could be a seed phrase or a backup file.

To recover BitBox 02 with your recovery phrase:

  1. Download and install the BitBoxApp on your computer.
  2. Plug in your new or reset BitBox device.
  3. Select “Restore wallet” in the app.
  4. Enter your 24-word phrase carefully and in order.

Once you confirm the recovery, the system restores your wallet, and your coins appear just as they did before.

Invalid BitBox Seed Phrase – What Now?

Your BitBox Recovery Phrase Is Everything. Without it, you can’t access your wallet — plain and simple.

But here’s the good news:
If you still have some of the seed words written down, Crypto Recovers can help you brute-force the missing ones. Since BitBox uses the standard BIP39 wordlist, recovery tools can quickly test possible word combinations.

Our recovery experts actively:

  • Search your devices for hidden or deleted wallet data
  • Analyze and guess missing or misspelled seed words
  • Validate possible phrases using BIP39 logic

Don’t give up — if you have even part of your recovery phrase, Crypto Recovers will do everything we can to help you get back in.

Lost Optional BitBox Passphrase?

Recovered your BitBox wallet but your funds aren’t showing? You may have stored them in a hidden account protected by an optional passphrase. This extra layer of security is easy to overlook — but without the correct passphrase, your wallet can appear empty.

If you forgot your passphrase, recovery becomes more difficult. However, you still have options.

Here’s what you can do:

  • Try to recall or brute-force likely phrases you might have used.
  • Think of variations of your usual passwords or passphrases.
  • Use a secure tool or professional service to test possible passphrase combinations.

If you can’t recall the passphrase, Crypto Recovers can help. Our recovery experts specialize in bruteforcing lost or forgotten passphrases and can guide you through safe, privacy-respecting recovery options.

Forgot BitBox Password?

BitBox 01 and 02 allow you to encrypt backups or access with a device password.

If you’ve forgotten your BitBox wallet password, there are two main options: either to restore the wallet from your 24-word seed phrase (BitBox02) or use your microSD backup and try to recall or guess the password (BitBox01).

Again, if don’t have your SD card and seed there is a high chance of losing the access to the wallet forever. If your password wasn’t  very complex or random, consider using a professional recovery service to safely attempt decryption.

When BitBox Wallet Recovery Fails

If you’ve tried everything mentioned above and still can’t access your BitBox wallet, we recommend turning to a crypto recovery service like CryptoRecovers. We can help you restore your hardware wallet—whether it’s a BitBox01 or BitBox02—and assist with issues like forgotten seed phrases, lost passwords, or missing passphrases.

BitBox Recovery FAQ

What is the BitBox wallet, and how does it work?

The BitBox wallet is a hardware cryptocurrency wallet developed by Shift Crypto to securely store private keys offline. It works by isolating private key operations from internet-connected devices, requiring user confirmation on-device. BitBox02 supports Bitcoin and other coins, backup via microSD or seed phrase, and optional passphrase for hidden wallets.

How do I recover my BitBox wallet if I’ve lost my password?

If you’ve lost your BitBox wallet password, recovery is only possible using your wallet backup—either the microSD card or the 12/24-word seed phrase. The password alone does not store funds; it unlocks access to your keys. Use the BitBoxApp to restore from backup. Crypto Recovers may assist with corrupted backups.

What should I do if my BitBox CD backup card is damaged?

If your microSD backup is damaged, you must restore the wallet using the seed phrase written down during setup. The microSD card is optional and not the only recovery method. If both are lost, the wallet cannot be recovered. Crypto Recovers may help if partial data is retrievable.Can I recover my BitBox multisig wallet, and how?Yes, you can recover a BitBox multisig wallet by importing the seed phrase and the wallet descriptor or XPUBs into compatible wallet software supporting multisig (e.g., Specter Desktop). All co-signers’ information is required. Loss of any one key compromises recovery unless a threshold setup (e.g., 2-of-3) still functions.

How do I recover my BitBox02 wallet if I’ve lost my seed phrase?

Recovery without the seed phrase is not possible, as the phrase is the root of all key generation. If you have no microSD backup or passphrase copy, your funds are permanently lost. Always store your seed phrase offline. Crypto Recovers may help assess any recoverable device remnants.

How to Recover BitBox Hidden Wallet with Passphrase?

To recover a BitBox hidden wallet with passphrase, restore the original seed phrase using BitBoxApp, then re-enter the exact passphrase. This regenerates the hidden wallet. Recovery is impossible without both the correct seed and passphrase. CryptoRecovers.com may assist if you have partial recovery data or related metadata.

How to use BitBox Passphrase?

The BitBox passphrase is an optional security layer that creates a hidden wallet derived from your main seed. It is entered during wallet setup or login and must be remembered exactly. A unique passphrase generates a distinct wallet; loss of the passphrase results in loss of access to that wallet.
Robbert

Robbert Bink

Founder & CEO

Robbert Bink is the founder and CEO of Crypto Recovers, the leading crypto recovery service in the Netherlands. With over 15 years of programming experience, he has been helping individuals and businesses recover lost or locked crypto wallets since 2019.

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