{"id":242966,"date":"2024-12-20T03:18:27","date_gmt":"2024-12-20T03:18:27","guid":{"rendered":"https:\/\/cryptorecovers.com\/questions-frequemment-posees\/"},"modified":"2026-07-14T03:00:59","modified_gmt":"2026-07-14T03:00:59","slug":"questions-frequemment-posees","status":"publish","type":"page","link":"https:\/\/cryptorecovers.com\/fr\/questions-frequemment-posees\/","title":{"rendered":"Foire aux questions"},"content":{"rendered":"

[et_pb_section fb_built=\u00a0\u00bb1″ fullwidth=\u00a0\u00bbon\u00a0\u00bb admin_label=\u00a0\u00bbHero Section\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ background_color=\u00a0\u00bb#101535″ background_image=\u00a0\u00bbhttps:\/\/cryptorecovers.com\/wp-content\/uploads\/2023\/02\/crypto-bg-02.png\u00a0\u00bb parallax=\u00a0\u00bbon\u00a0\u00bb custom_margin=\u00a0\u00bb|||\u00a0\u00bb custom_padding=\u00a0\u00bb|||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_fullwidth_header title=\u00a0\u00bbFoire aux questions\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ title_font=\u00a0\u00bbPoppins|600|||||||\u00a0\u00bb title_font_size=\u00a0\u00bb60px\u00a0\u00bb title_line_height=\u00a0\u00bb1.5em\u00a0\u00bb content_font=\u00a0\u00bb||||||||\u00a0\u00bb content_font_size=\u00a0\u00bb18px\u00a0\u00bb content_line_height=\u00a0\u00bb2em\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb background_position=\u00a0\u00bbbottom_center\u00a0\u00bb custom_button_one=\u00a0\u00bbon\u00a0\u00bb button_one_text_size=\u00a0\u00bb13px\u00a0\u00bb button_one_bg_color=\u00a0\u00bb#4328b7″ button_one_border_width=\u00a0\u00bb10px\u00a0\u00bb button_one_border_color=\u00a0\u00bb#4328b7″ button_one_border_radius=\u00a0\u00bb0px\u00a0\u00bb button_one_letter_spacing=\u00a0\u00bb2px\u00a0\u00bb button_one_font=\u00a0\u00bbTitillium Web|700||on|||||\u00a0\u00bb custom_button_two=\u00a0\u00bbon\u00a0\u00bb button_two_text_size=\u00a0\u00bb13px\u00a0\u00bb button_two_text_color=\u00a0\u00bb#4328b7″ button_two_bg_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_two_border_width=\u00a0\u00bb10px\u00a0\u00bb button_two_border_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_two_border_radius=\u00a0\u00bb0px\u00a0\u00bb button_two_letter_spacing=\u00a0\u00bb2px\u00a0\u00bb button_two_font=\u00a0\u00bbTitillium Web|700||on|||||\u00a0\u00bb custom_margin=\u00a0\u00bb|||\u00a0\u00bb custom_padding=\u00a0\u00bb150px||4vw||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb100px||||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb110px||||false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb animation_direction=\u00a0\u00bbbottom\u00a0\u00bb title_font_size_tablet=\u00a0\u00bb39px\u00a0\u00bb title_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb title_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb content_font_size_tablet=\u00a0\u00bb\u00a0\u00bb content_font_size_phone=\u00a0\u00bb15px\u00a0\u00bb content_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb button_one_letter_spacing_hover=\u00a0\u00bb2px\u00a0\u00bb button_two_letter_spacing_hover=\u00a0\u00bb2px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_one_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_letter_spacing__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_one_letter_spacing__hover=\u00a0\u00bb2px\u00a0\u00bb button_two_letter_spacing__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_two_letter_spacing__hover=\u00a0\u00bb2px\u00a0\u00bb button_one_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||21px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.6″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ link_font=\u00a0\u00bb||||on||||\u00a0\u00bb link_text_color=\u00a0\u00bb#000000″ header_2_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_2_text_color=\u00a0\u00bb#000000″ header_2_font_size=\u00a0\u00bb22px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.7em\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ header_2_font_size_tablet=\u00a0\u00bb20px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb20px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb link_text_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb link_text_color__hover=\u00a0\u00bbrgba(0,0,0,0.78)\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]<\/p>\n

<\/h2>\n

Quelle est la proc\u00e9dure \u00e0 suivre pour r\u00e9cup\u00e9rer l’acc\u00e8s \u00e0 mon portefeuille ?<\/h2>\n
\n

Nous commen\u00e7ons par <\/span>comprendre votre situation particuli\u00e8re, <\/span>g\u00e9n\u00e9ralement lors d\u2019un appel (vid\u00e9o), par <\/span>e-mail ou lors d\u2019un entretien en personne <\/span>dans nos locaux <\/span>(des rendez-vous sur site sont \u00e9galement possibles). <\/span>Une fois que nous aurons une vision claire de la situation et que nous aurons <\/span>constat\u00e9 que la r\u00e9cup\u00e9ration est r\u00e9alisable, <\/span>nous signons un contrat et le travail commence.<\/span><\/p>\n

Notre \u00e9quipe utilise ensuite des outils et des techniques sp\u00e9cialis\u00e9s pour r\u00e9tablir l’acc\u00e8s \u00e0 votre portefeuille, tout en vous tenant inform\u00e9 \u00e0 chaque \u00e9tape. D\u00e8s que l’acc\u00e8s est r\u00e9tabli, nous proc\u00e9dons ensemble au transfert : vous transf\u00e9rez vos fonds vers un nouveau portefeuille que vous avez cr\u00e9\u00e9 vous-m\u00eame, et vous r\u00e9glez les frais au cours de cette m\u00eame s\u00e9ance, en notre pr\u00e9sence \u00e0 tous les deux. Nous ne touchons jamais \u00e0 vos cryptomonnaies. <\/p>\n

<\/span><\/p>\n<\/div>\n

\n

Pour les <\/span>les dossiers plus volumineux ou plus complexes, ainsi que pour les <\/span>organisations, nous serons \u00e9galement ravis de vous rencontrer <\/span>sur place, dans votre propre pays \u2014 et d\u2019y <\/span>y effectuer la r\u00e9cup\u00e9ration lorsque <\/span>si n\u00e9cessaire.<\/span><\/p>\n

<\/span><\/p>\n<\/div>\n

Quel est le co\u00fbt de vos services de recouvrement ?<\/h2>\n

Nos honoraires standard s’\u00e9l\u00e8vent \u00e0 20 % du montant r\u00e9cup\u00e9r\u00e9, mais pour les montants plus importants, ces honoraires peuvent \u00eatre r\u00e9duits. Nous discuterons avec vous des tarifs en fonction de vos besoins sp\u00e9cifiques et de la complexit\u00e9 de la r\u00e9cup\u00e9ration. D\u00e9couvrez-en davantage sur les tarifs applicables \u00e0 la r\u00e9cup\u00e9ration de portefeuilles cryptographiques<\/a>. <\/p>\n

Que faire si je n’ai pas d’informations ou si je ne suis pas s\u00fbr d’avoir les bons fichiers\/donn\u00e9es ?<\/h2>\n

Si vous avez perdu votre seed phrase, votre fichier de sauvegarde ou si vous avez jet\u00e9 un appareil contenant votre cl\u00e9 priv\u00e9e \/ sauvegarde, le processus de r\u00e9cup\u00e9ration devient extr\u00eamement difficile. Dans certains cas, comme avec des services tels que Blockchain.com, nous pouvons vous aider \u00e0 r\u00e9cup\u00e9rer les fichiers de sauvegarde. En outre, nous pouvons parfois r\u00e9cup\u00e9rer des fichiers supprim\u00e9s sur de vieux disques durs. <\/p>\n

Cependant, si vous avez compl\u00e8tement perdu l’acc\u00e8s \u00e0 vos informations priv\u00e9es ou \u00e0 vos sauvegardes, nous, ou tout autre service de r\u00e9cup\u00e9ration, ne pouvons pas faire grand-chose pour vous aider \u00e0 retrouver l’acc\u00e8s \u00e0 vos crypto-monnaies.<\/p>\n

Remarque :<\/strong> certains portefeuilles exigent ou proposent diff\u00e9rentes m\u00e9thodes de sauvegarde et de r\u00e9cup\u00e9ration. Si vous n’\u00eates pas certain de disposer des informations n\u00e9cessaires, nous pouvons vous aider \u00e0 d\u00e9terminer si une r\u00e9cup\u00e9ration est possible. N’h\u00e9sitez pas \u00e0 nous contacter<\/a>.<\/p>\n

Combien de temps faut-il pour r\u00e9cup\u00e9rer l’acc\u00e8s \u00e0 mon portefeuille ?<\/h2>\n

Le temps de r\u00e9tablissement d\u00e9pend des sp\u00e9cificit\u00e9s de chaque cas, mais il varie g\u00e9n\u00e9ralement de quelques jours \u00e0 plusieurs semaines. Nous vous tiendrons au courant de l’\u00e9volution de la situation et vous donnerons une estimation de la dur\u00e9e du processus. <\/p>\n

Comment puis-je vous faire confiance ?<\/h2>\n

Nous sommes une entreprise enregistr\u00e9e dont le si\u00e8ge se trouve \u00e0 Amsterdam ; vous pouvez donc v\u00e9rifier notre existence dans le registre du commerce n\u00e9erlandais<\/a>. Avant le d\u00e9but de toute op\u00e9ration de r\u00e9cup\u00e9ration, le client et Crypto Recovers signent un contrat d\u00e9taill\u00e9 qui d\u00e9finit l’ensemble des conditions. N’h\u00e9sitez pas \u00e0 vous rendre dans nos locaux sur rendez-vous pour nous rencontrer en personne. Pour les dossiers plus importants ou plus complexes, nous pouvons \u00e9galement nous d\u00e9placer chez vous et effectuer la r\u00e9cup\u00e9ration sur place. <\/p>\n

Nous ne prenons jamais vos fonds en d\u00e9p\u00f4t : c’est toujours vous qui transf\u00e9rez vous-m\u00eame vos fonds. Selon les cas, la r\u00e9cup\u00e9ration s’effectue soit sur nos propres syst\u00e8mes hors ligne s\u00e9curis\u00e9s, soit sur place chez vous, mais jamais via une connexion Internet ouverte. <\/p>\n

Quels types de crypto-monnaies r\u00e9cup\u00e9rez-vous ?<\/h2>\n

Nous sommes sp\u00e9cialis\u00e9s dans la r\u00e9cup\u00e9ration de la plupart des principales cryptomonnaies, notamment le Bitcoin<\/a>, l’Ethereum<\/a>, le Dogecoin<\/a> et d’autres altcoins. Si vous avez besoin d’aide concernant un type sp\u00e9cifique de cryptomonnaie, n’h\u00e9sitez pas \u00e0 nous contacter pour obtenir plus d’informations. <\/p>\n

Pouvez-vous aider \u00e0 r\u00e9cup\u00e9rer des biens vol\u00e9s ou perdus \u00e0 la suite d’une escroquerie ?<\/h2>\n

Non, et m\u00e9fiez-vous de quiconque vous r\u00e9pond \u00ab oui \u00bb. Une fois que des cryptomonnaies ont \u00e9t\u00e9 vol\u00e9es ou envoy\u00e9es \u00e0 un escroc, elles se trouvent dans un portefeuille contr\u00f4l\u00e9 par le voleur, et aucune entreprise l\u00e9gitime ne peut les \u00ab r\u00e9cup\u00e9rer par piratage \u00bb. Les entreprises qui promettent de r\u00e9cup\u00e9rer des fonds vol\u00e9s sont presque toujours des escroqueries elles-m\u00eames, qui ciblent souvent les victimes une deuxi\u00e8me fois. <\/p>\n

Ce que nous pouvons<\/em> faire, c’est vous mettre en relation avec nos partenaires sp\u00e9cialis\u00e9s pour une enqu\u00eate sur l’escroquerie : une analyse professionnelle du parcours de vos fonds sur la blockchain, qui aboutira \u00e0 un rapport que vous pourrez utiliser pour d\u00e9poser une plainte aupr\u00e8s de la police ou engager une action en justice. Soyons clairs : il s\u2019agit d\u2019un service d\u2019enqu\u00eate, et non d\u2019un service de recouvrement \u2014 les fonds retrouv\u00e9s ne sont que tr\u00e8s rarement restitu\u00e9s, et nous pr\u00e9f\u00e9rons vous le dire honn\u00eatement d\u00e8s le d\u00e9part. <\/p>\n

Dois-je fournir tous mes mots de passe pour r\u00e9cup\u00e9rer l’acc\u00e8s \u00e0 mon portefeuille ?<\/h2>\n

Non, vous n’avez pas besoin de nous communiquer tous vos mots de passe. Nous ne vous demandons que les informations essentielles relatives \u00e0 votre portefeuille et accordons la priorit\u00e9 \u00e0 la protection de votre vie priv\u00e9e et \u00e0 votre s\u00e9curit\u00e9 tout au long du processus de r\u00e9cup\u00e9ration. <\/p>\n

Veuillez NE PAS communiquer d’informations priv\u00e9es ou de mots de passe tant qu’un contrat n’a pas \u00e9t\u00e9 sign\u00e9.<\/p>\n

[\/et_pb_text][et_pb_button button_url=\u00a0\u00bbhttps:\/\/cryptorecovers.com\/fr\/contact\/\u00a0\u00bb button_text=\u00a0\u00bbPremiers pas\u00a0\u00bb button_alignment=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb13px\u00a0\u00bb button_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_bg_color=\u00a0\u00bb#1b1f50″ button_border_width=\u00a0\u00bb10px\u00a0\u00bb button_border_color=\u00a0\u00bb#1b1f50″ button_border_radius=\u00a0\u00bb5px\u00a0\u00bb button_letter_spacing=\u00a0\u00bb2px\u00a0\u00bb button_font=\u00a0\u00bbTitillium Web|700||on|||||\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb custom_margin=\u00a0\u00bb70px||13px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||||false|false\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset3″ button_letter_spacing_hover=\u00a0\u00bb2px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_letter_spacing__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_letter_spacing__hover=\u00a0\u00bb2px\u00a0\u00bb button_one_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb][\/et_pb_button][et_pb_button button_url=\u00a0\u00bbhttps:\/\/cryptorecovers.com\/fr\/a-propos-de-nous\/#team\u00a0\u00bb button_text=\u00a0\u00bbRencontrez notre \u00e9quipe\u00a0\u00bb button_alignment=\u00a0\u00bbcenter\u00a0\u00bb disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3″ custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb13px\u00a0\u00bb button_text_color=\u00a0\u00bb#000000″ button_border_width=\u00a0\u00bb0px\u00a0\u00bb button_border_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb button_border_radius=\u00a0\u00bb0px\u00a0\u00bb button_letter_spacing=\u00a0\u00bb2px\u00a0\u00bb button_font=\u00a0\u00bbTitillium Web|700||on|||||\u00a0\u00bb button_on_hover=\u00a0\u00bboff\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb custom_margin=\u00a0\u00bb10px||||false|false\u00a0\u00bb button_letter_spacing_hover=\u00a0\u00bb2px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_letter_spacing__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb button_letter_spacing__hover=\u00a0\u00bb2.3px\u00a0\u00bb button_one_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Quelle est la proc\u00e9dure \u00e0 suivre pour r\u00e9cup\u00e9rer l’acc\u00e8s \u00e0 mon portefeuille ? Nous commen\u00e7ons par comprendre votre situation particuli\u00e8re, g\u00e9n\u00e9ralement lors d\u2019un appel (vid\u00e9o), par e-mail ou lors d\u2019un entretien en personne dans nos locaux (des rendez-vous sur site sont \u00e9galement possibles). Une fois que nous aurons une vision claire de la situation et […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-242966","page","type-page","status-publish","hentry"],"yoast_head":"\nFoire aux questions - Cryptorecovers.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cryptorecovers.com\/fr\/questions-frequemment-posees\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Foire aux questions\" \/>\n<meta property=\"og:description\" content=\"Quelle est la proc\u00e9dure \u00e0 suivre pour r\u00e9cup\u00e9rer l'acc\u00e8s \u00e0 mon portefeuille ? Nous commen\u00e7ons par comprendre votre situation particuli\u00e8re, g\u00e9n\u00e9ralement lors d\u2019un appel (vid\u00e9o), par e-mail ou lors d\u2019un entretien en personne dans nos locaux (des rendez-vous sur site sont \u00e9galement possibles). Une fois que nous aurons une vision claire de la situation et […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cryptorecovers.com\/fr\/questions-frequemment-posees\/\" \/>\n<meta property=\"og:site_name\" content=\"Crypto Recovers\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=61555829150179\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-14T03:00:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cryptorecovers.com\/wp-content\/uploads\/2023\/12\/Cryptorecovers-Wallet-recovery-thumbnail.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@xcryptorecovers\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/cryptorecovers.com\\\/fr\\\/questions-frequemment-posees\\\/\",\"url\":\"https:\\\/\\\/cryptorecovers.com\\\/fr\\\/questions-frequemment-posees\\\/\",\"name\":\"Foire aux questions - Cryptorecovers.com\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cryptorecovers.com\\\/fr\\\/#website\"},\"datePublished\":\"2024-12-20T03:18:27+00:00\",\"dateModified\":\"2026-07-14T03:00:59+00:00\",\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/cryptorecovers.com\\\/fr\\\/questions-frequemment-posees\\\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/cryptorecovers.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/cryptorecovers.com\\\/fr\\\/\",\"name\":\"Crypto Recovers\",\"description\":\"Professional Crypto Wallet Recovery Service - Trusted Since 2019\",\"publisher\":{\"@id\":\"https:\\\/\\\/cryptorecovers.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/cryptorecovers.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":[\"Organization\",\"Place\"],\"@id\":\"https:\\\/\\\/cryptorecovers.com\\\/fr\\\/#organization\",\"name\":\"Crypto Recovers\",\"alternateName\":\"Crypto Recovers \u2013 Crypto Wallet Recovery Services\",\"url\":\"https:\\\/\\\/cryptorecovers.com\\\/fr\\\/\",\"logo\":{\"@id\":\"https:\\\/\\\/cryptorecovers.com\\\/fr\\\/questions-frequemment-posees\\\/#local-main-organization-logo\"},\"image\":{\"@id\":\"https:\\\/\\\/cryptorecovers.com\\\/fr\\\/questions-frequemment-posees\\\/#local-main-organization-logo\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/profile.php?id=61555829150179\",\"https:\\\/\\\/x.com\\\/xcryptorecovers\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/101478432\\\/\",\"https:\\\/\\\/www.youtube.com\\\/@cryptorecovers\",\"https:\\\/\\\/cryptoherstel.nl\",\"https:\\\/\\\/www.google.com\\\/search?kgmid=\\\/g\\\/11sjgc0g0c\"],\"description\":\"Crypto Recovers is a specialized digital asset recovery firm providing advanced wallet recovery solutions for individuals, businesses, and legal and financial professionals seeking access to inaccessible cryptocurrency wallets caused by forgotten passwords, partial recovery phrases, legacy wallets or damaged wallet data.\",\"legalName\":\"Crypto Recovers\",\"foundingDate\":\"2019-05-27\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"1\",\"maxValue\":\"10\"},\"address\":{\"@id\":\"https:\\\/\\\/cryptorecovers.com\\\/fr\\\/questions-frequemment-posees\\\/#local-main-place-address\"},\"telephone\":[\"+31851091211\"],\"contactPoint\":{\"@type\":\"ContactPoint\",\"telephone\":\"+31851091211\",\"email\":\"support@cryptorecovers.com\"},\"openingHoursSpecification\":{\"@type\":\"OpeningHoursSpecification\",\"dayOfWeek\":[\"Monday\",\"Tuesday\",\"Wednesday\",\"Thursday\",\"Friday\",\"Saturday\",\"Sunday\"],\"opens\":\"00:00\",\"closes\":\"23:59\"},\"email\":\"support@cryptorecovers.com\",\"areaServed\":\"Worldwide\",\"vatID\":\"NL003031083B24\"},{\"@type\":\"PostalAddress\",\"@id\":\"https:\\\/\\\/cryptorecovers.com\\\/fr\\\/questions-frequemment-posees\\\/#local-main-place-address\",\"streetAddress\":\"Le Mairekade 77\",\"addressLocality\":\"Amsterdam\",\"postalCode\":\"1013CB\",\"addressRegion\":\"Noord-Holland\",\"addressCountry\":\"NL\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/cryptorecovers.com\\\/fr\\\/questions-frequemment-posees\\\/#local-main-organization-logo\",\"url\":\"https:\\\/\\\/cryptorecovers.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/favicon_website_cr.png\",\"contentUrl\":\"https:\\\/\\\/cryptorecovers.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/favicon_website_cr.png\",\"width\":500,\"height\":500,\"caption\":\"Crypto Recovers\"}]}<\/script>\n<meta name=\"geo.placename\" content=\"Amsterdam\" \/>\n<meta name=\"geo.region\" content=\"Pays-Bas\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Foire aux questions - Cryptorecovers.com","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cryptorecovers.com\/fr\/questions-frequemment-posees\/","og_locale":"fr_FR","og_type":"article","og_title":"Foire aux questions","og_description":"Quelle est la proc\u00e9dure \u00e0 suivre pour r\u00e9cup\u00e9rer l'acc\u00e8s \u00e0 mon portefeuille ? Nous commen\u00e7ons par comprendre votre situation particuli\u00e8re, g\u00e9n\u00e9ralement lors d\u2019un appel (vid\u00e9o), par e-mail ou lors d\u2019un entretien en personne dans nos locaux (des rendez-vous sur site sont \u00e9galement possibles). Une fois que nous aurons une vision claire de la situation et […]","og_url":"https:\/\/cryptorecovers.com\/fr\/questions-frequemment-posees\/","og_site_name":"Crypto Recovers","article_publisher":"https:\/\/www.facebook.com\/profile.php?id=61555829150179","article_modified_time":"2026-07-14T03:00:59+00:00","og_image":[{"width":1200,"height":628,"url":"https:\/\/cryptorecovers.com\/wp-content\/uploads\/2023\/12\/Cryptorecovers-Wallet-recovery-thumbnail.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@xcryptorecovers","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"10 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/cryptorecovers.com\/fr\/questions-frequemment-posees\/","url":"https:\/\/cryptorecovers.com\/fr\/questions-frequemment-posees\/","name":"Foire aux questions - Cryptorecovers.com","isPartOf":{"@id":"https:\/\/cryptorecovers.com\/fr\/#website"},"datePublished":"2024-12-20T03:18:27+00:00","dateModified":"2026-07-14T03:00:59+00:00","inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cryptorecovers.com\/fr\/questions-frequemment-posees\/"]}]},{"@type":"WebSite","@id":"https:\/\/cryptorecovers.com\/fr\/#website","url":"https:\/\/cryptorecovers.com\/fr\/","name":"Crypto Recovers","description":"Professional Crypto Wallet Recovery Service - Trusted Since 2019","publisher":{"@id":"https:\/\/cryptorecovers.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cryptorecovers.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":["Organization","Place"],"@id":"https:\/\/cryptorecovers.com\/fr\/#organization","name":"Crypto Recovers","alternateName":"Crypto Recovers \u2013 Crypto Wallet Recovery Services","url":"https:\/\/cryptorecovers.com\/fr\/","logo":{"@id":"https:\/\/cryptorecovers.com\/fr\/questions-frequemment-posees\/#local-main-organization-logo"},"image":{"@id":"https:\/\/cryptorecovers.com\/fr\/questions-frequemment-posees\/#local-main-organization-logo"},"sameAs":["https:\/\/www.facebook.com\/profile.php?id=61555829150179","https:\/\/x.com\/xcryptorecovers","https:\/\/www.linkedin.com\/company\/101478432\/","https:\/\/www.youtube.com\/@cryptorecovers","https:\/\/cryptoherstel.nl","https:\/\/www.google.com\/search?kgmid=\/g\/11sjgc0g0c"],"description":"Crypto Recovers is a specialized digital asset recovery firm providing advanced wallet recovery solutions for individuals, businesses, and legal and financial professionals seeking access to inaccessible cryptocurrency wallets caused by forgotten passwords, partial recovery phrases, legacy wallets or damaged wallet data.","legalName":"Crypto Recovers","foundingDate":"2019-05-27","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"1","maxValue":"10"},"address":{"@id":"https:\/\/cryptorecovers.com\/fr\/questions-frequemment-posees\/#local-main-place-address"},"telephone":["+31851091211"],"contactPoint":{"@type":"ContactPoint","telephone":"+31851091211","email":"support@cryptorecovers.com"},"openingHoursSpecification":{"@type":"OpeningHoursSpecification","dayOfWeek":["Monday","Tuesday","Wednesday","Thursday","Friday","Saturday","Sunday"],"opens":"00:00","closes":"23:59"},"email":"support@cryptorecovers.com","areaServed":"Worldwide","vatID":"NL003031083B24"},{"@type":"PostalAddress","@id":"https:\/\/cryptorecovers.com\/fr\/questions-frequemment-posees\/#local-main-place-address","streetAddress":"Le Mairekade 77","addressLocality":"Amsterdam","postalCode":"1013CB","addressRegion":"Noord-Holland","addressCountry":"NL"},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/cryptorecovers.com\/fr\/questions-frequemment-posees\/#local-main-organization-logo","url":"https:\/\/cryptorecovers.com\/wp-content\/uploads\/2025\/09\/favicon_website_cr.png","contentUrl":"https:\/\/cryptorecovers.com\/wp-content\/uploads\/2025\/09\/favicon_website_cr.png","width":500,"height":500,"caption":"Crypto Recovers"}]},"geo.placename":"Amsterdam","geo.region":"Pays-Bas"},"_links":{"self":[{"href":"https:\/\/cryptorecovers.com\/fr\/wp-json\/wp\/v2\/pages\/242966","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cryptorecovers.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cryptorecovers.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cryptorecovers.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cryptorecovers.com\/fr\/wp-json\/wp\/v2\/comments?post=242966"}],"version-history":[{"count":31,"href":"https:\/\/cryptorecovers.com\/fr\/wp-json\/wp\/v2\/pages\/242966\/revisions"}],"predecessor-version":[{"id":269316,"href":"https:\/\/cryptorecovers.com\/fr\/wp-json\/wp\/v2\/pages\/242966\/revisions\/269316"}],"wp:attachment":[{"href":"https:\/\/cryptorecovers.com\/fr\/wp-json\/wp\/v2\/media?parent=242966"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}